Warranty Request





Due to COVID restrictions, your warranty claim may take longer than usual. Please allow 3-4 business days for review and processing by the Warranty Department. If you have any questions regarding the status of your claim, please email warranty@legacyhomesal.com.


Legacy Homes customer service doesn’t stop once we hand you the keys to your new home. We are committed to exceptional customer service before, during and after the close of each of our homes.

For your convenience, we have provided an online warranty request form. Our warranty coordinator will contact you within 3 business days, once your request has been received.

Download 2-10 Warranty Book



An Emergency Warranty Request can be made if you experience total loss of heat during winter months, total loss of electricity, total loss of water, a plumbing leak that requires the entire water supply to be shut off, or total sewer stoppage. To make an Emergency Request refer to the emergency numbers on the homeowner tip sheet.

Please fill out the following form to submit your warranty requests.